Questions
Frequently Asked Questions.
Choosing support for your family, household, pets, or loved ones is an important decision. Below are answers to some of our most common questions.
General Questions
What is America Care Concierge?
A personalized household concierge company designed to help families reclaim their time.
What makes America Care Concierge different?
We focus on helping families simplify life through personalized support, not just providing a single service.
Who do you serve?
Busy professionals, executives, entrepreneurs, families, seniors, caregivers, and dual-income households.
What areas do you serve?
Two flagship markets. In Northeast Georgia: Hamilton Mill, Château Élan, Braselton, Dacula, Buford, Suwanee, Sugar Hill, Johns Creek, Duluth, Cumming, Hoschton and Flowery Branch. In the Birmingham Metro: Hoover, Vestavia Hills, Mountain Brook, Homewood, Helena, Pelham, McCalla, Alabaster, Greystone, Liberty Park, Inverness and Shoal Creek.
Getting Started
How do I get started?
Schedule a complimentary consultation.
Is there a consultation fee?
No.
Can services be customized?
Absolutely.
House Manager Concierge
What does a House Manager Concierge do?
Coordinates household responsibilities, scheduling, vendor management, errands, and household logistics.
Childcare Concierge
Do you offer recurring childcare support?
Yes.
Do you offer date night childcare?
Yes.
Senior Companion Concierge
Is this medical care?
No.
Can family members receive updates?
Yes.
Housekeeping Concierge
Do you offer recurring housekeeping?
Yes.
Do you offer deep cleaning?
Yes.
Lifestyle Concierge
What is a Lifestyle Concierge?
Support with errands, scheduling, shopping, and everyday responsibilities.
Pet Concierge
Do you provide vacation pet support?
Yes.
Transportation Concierge
Do you offer transportation for seniors?
Yes.
Home Service Concierge
Do you perform home repairs?
No. We coordinate and manage service providers.
Travel Concierge
Do you assist with family travel?
Yes.
Safety & Trust
Are providers screened?
Yes.
Is my information confidential?
Absolutely.
Still have a question?
Let's discuss your household, lifestyle, and support needs.